Need a repair?
Choose a reliable Berlin workshop and a time that suits you. You get a clear quote before any work starts and can follow every step live.
Plans
Every repair in your plan can be booked ahead or called in as an SOS when you break down. You can upgrade from your dashboard at any time and single repairs don't need a plan.
Individual
For casual riders
€4.99 / month
Billed annually · €59.88 per year + VAT
- ✓ 1 bike
- ✓ 6 repairs per year
- ✓ Any of the 6 can be an SOS call-out
Family
For households and flatmates
€9.99 / month
Billed annually · €119.88 per year + VAT
- ✓ Up to 3 bikes
- ✓ 15 repairs per year
- ✓ Any of the 15 can be an SOS call-out
Professional
For daily commuters and couriers
€14.99 / month
Billed annually · €179.88 per year + VAT
- ✓ 1 bike
- ✓ Unlimited repairs
- ✓ SOS call-outs included, as often as you need
PICKUP & DELIVERY · BERLIN
COMING SOONWe collect, repair and deliver your bike.You keep riding.
- 01
Book a pickup
Choose a workshop and time slot, describe the problem and add your pickup address.
- 02
We collect your bike
Your bike is picked up from your door and taken to the workshop.
- 03
Fixed and brought back
Approve the quote, follow the repair live and get your bike delivered back.
Broke down mid-ride?
SOS gets you a priority same-day request at the nearest open workshop, for snapped cables and unfixable flats.
BACKED BY
How it works
From booking to riding again, with pickup and delivery included.
Book
Pick a partner workshop and a time slot, describe the problem and add your pickup address.
We pick it up
Your bike is collected from your door and taken to the workshop. Prefer to drop it off? Just leave the address empty.
Approve the quote
The workshop sends a quote for parts and labour. Nothing starts until you accept and you can decline at no cost.
Track and get it back
Follow every step on your repair ticket or its QR code and your fixed bike is delivered back to you.
Typical repair prices
Typical ranges including labour and typical parts. Your workshop's quote is what counts.
- Brake pads (per wheel)
- €20–55
- Chain replacement
- €25–73
- Gear indexing / derailleur tune
- €15–40
- Tyre replacement (per wheel)
- €30–85
- Wheel truing
- €18–50
- Basic service
- €45–95
- Full service
- €115–250
- E-bike electrical diagnostic
- €35–60
Run a bike workshop?
List your business, set your hours, slot length and capacity, choose the bike types you service and receive repair requests in one inbox.
Run a bike fleet?
Delivery fleets, rental and leasing providers and company bike schemes: send us every repair and see where each bike is.
Questions
How do I know what a repair will cost?
The workshop inspects your bike and sends a quote. You accept or decline it in the app and no work starts before you accept.
What happens if I decline the quote?
Nothing is repaired and you pay nothing for the repair. You can collect your bike or book somewhere else.
What types of bikes can I get repaired?
City, road, mountain, gravel, cargo, Dutch, BMX, triathlon and e-bikes. Each workshop lists the bike types it services, so you only see workshops that can fix yours.
Can you pick up my bike?
Yes. Add a pickup address when you book and it is sent to the workshop with your request. Leave it empty if you’d rather bring the bike in yourself.
Can I take my bike to a workshop myself, without pickup and delivery?
Yes. Choose a partner workshop on the Workshops page, pick a time and bring your bike in. Finding a workshop and booking is free for cyclists. You only pay the workshop for the repairs and services it carries out, after you accept its quote.
How do I follow my repair?
Every repair gets a ticket with its own code and QR code. Check its status in your dashboard or on the Track a repair page. No need to call.
What is an SOS repair?
A priority same-day request at the nearest open workshop, for breakdowns like snapped cables and unfixable flats. It costs €9.99 per call-out without a plan and with a plan it counts as one of your included repairs.
Is RadMoo a repair shop?
No. RadMoo connects you with reliable, independent partner workshops across Berlin. They carry out the repairs and RadMoo handles booking, quotes and tracking.
Do I need a plan?
No. You can book single repairs without a plan. Plans include a number of repairs each year and any of them can be an SOS call-out.
Can I change or cancel my plan?
You can upgrade to a bigger plan from your dashboard at any time. Plans are billed annually, so to cancel, email us at contact@radmoo.de.
Where does RadMoo operate?
All 12 Berlin boroughs, Monday to Saturday. More cities will follow.
Do you work with businesses?
Yes. Delivery fleets, rental and leasing providers and corporate bike programs can find out more on RadMoo for Business.